Skip to Content

AMEP Research Centre

Volume 23 Number 2, 2008

Contents, Editorial and Notes on Contributors
ANNE BURNS and HELEN DE SILVA JOYCE

What does the Business Processing Outsourcing industry want from English language assessment?
JANE LOCKWOOD

Researching the language links between school and work
HELEN DE SILVA JOYCE and SUSAN FEEZ

Quality control in the new workplace: Implications of
ethnography for language and literacy learners

JUDY HUNTER, MARY ELLEN BELFIORE, TRACY DEFOE, SUE FOLINSBEE
and NANCY JACKSON

Non-English-speaking background accountants
and professional communication

STEPHEN MOORE and ANNE BURNS

Communicating in hospital emergency departments
HERMINE SCHEERES, DIANA SLADE, MARIE MANIDIS, JEANNETTE
McGREGOR and CHRISTIAN MATTHIESSEN

Book Reviews
Good practice: Communication skills in English for the medical
practitioner, McCullagh, M., & Wright, R. (2008). Cambridge: Cambridge University Press. - Reviewed by Rosemary Wette

Communication across cultures: Mutual understanding in a global
world, Bowe, H., & Martin, K. (2007). Cambridge: Cambridge University Press. - Reviewed by Denise Gassner