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AMEP Research Centre

Volume 19 Number 1, 2004

Editorial
1. Using the ‘secret rules of language’.
2. NNS interactional skills in job interviews.
3. Pragmatics of workplace interactions.
4. Developing video materials for the ESL classroom.
5. Complaints in Russian and American English.
6. Book reviews.

The ‘secret rules of language’: Tackling pragmatics in the classroom
LYNDA YATES

Preparing ESL learners for self-presentation in institutional settings outside the classroom
JULIE KEREKES

Face threatening talk on the factory floor: Using authentic workplace interactions in language teaching
JONATHAN NEWTON

Producing a video for teaching pragmatics in the second or foreign language classroom
MARGARET A DUFON

Can you complain? Cross cultural comparison of indirect complaints in Russian and American English
IRYNA KOZLOVA

Book reviews (see Editorial)

Academic writing for graduate students
RELC Portfolio Series

Notes on contributors (see Editorial)